Toyota Kirloskar Sundaram Mobility Pvt Ltd (TKSM) has entered the multi-brand pre-owned car market with the launch of its first UTrust outlet in Whitefield, Bengaluru, marking a new phase in its efforts to build a full vehicle lifecycle mobility ecosystem.
The new retail format signals Toyota’s intent to go beyond new car sales and create a more structured, transparent and customer-focused used car business. The company said the UTrust brand will offer certified pre-owned vehicles across multiple brands, backed by inspections, refurbishment using genuine parts, warranty packages, roadside assistance and complete documentation support.
The Whitefield outlet is designed to deliver a consistent customer experience by integrating sourcing, refurbishment, retail and service under one roof. TKSM plans to scale this model across key markets in India as part of a phased expansion strategy.
TKSM, a wholly owned subsidiary of Toyota Kirloskar Sundaram Automotive Solutions Pvt Ltd (TKSAS), is positioning itself as a provider of end-to-end mobility solutions spanning the entire vehicle lifecycle.
The company has appointed Rajesh Menon as President to lead its growth and expansion. With over three decades of industry experience, he is expected to play a key role in shaping the company’s strategy in the evolving pre-owned vehicle space.
Ms. Geetanjali Kirloskar, Chairperson and Managing Director, Kirloskar Systems, said the initiative is aimed at building a customer-centric automotive retail platform that enhances transparency and trust in the used car market, while strengthening the broader mobility ecosystem.
Mr. Srivats Ram, Director, TSSF Group, said the venture is designed as a scalable, integrated platform that brings together multiple elements of the value chain to improve customer experience and support sustainable growth.
Mr. Tadashi Asazuma, Deputy Managing Director, Toyota Kirloskar Motor, highlighted that the move reflects a growing push towards more structured and professional practices in the pre-owned car segment, which can help improve customer confidence and consistency across markets.
