As India’s automotive retail network continues to expand, dealerships are investing heavily in new showrooms and service centres to meet OEM growth targets. However, Mr. Nikhil B, Managing Director, Madhus Garage Equipment, believes the next phase of the automotive after-sales industry will be defined by workshop profitability. According to Mr. Nikhil, automotive after-sales, particularly the […]
Tesla has announced the opening of its Tesla-Approved Body Shop (TAB) in Ahmedabad, strengthening its after-sales and ownership experience in Gujarat. Local Tesla owners now have access to genuine parts, trained body repair technicians, and collision repairs performed to Tesla standards — reducing downtime and delivering greater peace of mind across Ahmedabad and the surrounding […]
The seven million milestone is not a finishing line. For the OEM, it is a springboard into a bolder future, one being shaped for a generation that is more confident, more expressive, and more ambitious than any that came before it. Tata Motors Passenger Vehicles Ltd. (TMPV) has unveiled TATA.CARS, its new consumer-facing global brand […]
The international B2B exhibition will connect global OE suppliers, aftermarket manufacturers, distributors, repair and collision professionals, technology providers, dealership groups, fleet operators and automotive decision-makers at a dedicated industry event in Canada Canada’s automotive industry will gain a new international business platform in 2027 with the launch of Autoteknik Canada, a B2B exhibition connecting original […]
Daimler India Commercial Vehicles (DICV), maker of BharatBenz trucks and buses and a wholly owned subsidiary of Daimler Truck AG, today inaugurated its new authorised BharatBenz dealership, Agile Trucking, at Uluberia, Howrah, West Bengal. The new facility strengthens BharatBenz’s footprint in eastern India and reinforces its commitment to providing sales, service, and spares support in […]
Sarveshwari Technologies Ltd. made its debut at Prawaas 5.0 with a comprehensive portfolio of workshop equipment and service solutions for the bus industry, receiving encouraging feedback from OEMs, fleet operators and bus operators alike. According to Mr. Mukund Goel, Director, the exhibition provided an ideal platform to demonstrate the company’s capability as a one-stop solutions […]
Mercedes-Benz India today inaugurated a new state-of-the-art luxury sales facility in Lucknow with long-standing partner T&T Motors, strengthening its presence in Uttar Pradesh and underlining its commitment to offering world-class products and immersive luxury retail experiences in the city. The inauguration is part of Mercedes-Benz India’s continued ‘Go to Customer’ strategy, aimed at bringing global […]
Mercedes-Benz today announced a bouquet of service offerings and initiatives aimed at elevating the luxury ownership experience and lowering total cost of ownership for customers. The company introduced India’s first AI-powered automated Vehicle Scanner at the Landmark Cars service facility in Mumbai, digitalising vehicle condition assessment at service reception for a faster, more transparent experience. […]
By Ravichandran Srinivasan In the luxury automotive business, after-sales service plays a pivotal role in shaping customer loyalty and long-term brand affinity. As vehicles become increasingly connected and electrified, dealerships are investing in advanced workshop capabilities, digital technologies and personalised customer engagement to deliver a seamless ownership experience. In this interview with Aftermarket & Service, […]
Workshop solutions, product safety and new additives characterize this year’s appearance at the world’s leading trade fair for the automotive aftermarket Today’s workshops are facing the challenge of maintaining increasingly complex vehicle technology efficiently and at the same time operating economically. Solutions are required that simplify and speed up processes, avoid errors and make daily […]
Tesla India has announced the opening of its first Tesla-Approved Body Shop in Pune, strengthening after-sales service support for owners across Maharashtra. The facility offers professional collision repair and bodywork to Tesla standards, genuine Tesla parts, software-aware diagnostics, and service by trained technicians — reducing downtime and bringing peace of mind to Tesla owners in […]
In a market where workshop efficiency directly determines profitability, eight minutes per set of four wheels adds up faster than most shop owners realise. They say the partnerships that last are not built on contracts alone, but on careful judgment, mutual respect, and a shared belief in what is possible. That belief was tested and […]
South India’s premier platform for auto components, aftermarket products, accessories and EV solutions is set to return to the Chennai Trade Centre, Nandambakkam, from 31 July to 2 August 2026. The Auto Components & Aftermarket Show 2026 has secured the backing of leading automotive associations across Tamil Nadu, Karnataka, Kerala, Andhra Pradesh and Telangana, underlining […]
PPS Motors, part of one of India’s largest automobile retail conglomerates, announced the inauguration of a new Mahindra touchpoint in Pune, strengthening its presence in Maharashtra. The facility was inaugurated by Mahindra & Mahindra officials Aman Malik, National Sales Head, Gaurav Beohar, Zonal Sales Head (West), Prabhakar Jakkan, Regional Sales Manager, Pakshal Shah, Chief of Staff, PPS […]
Maruti Suzuki India Limited, with support from its dealer partner, has announced the inauguration of its 6,000th service touchpoint in India. The milestone service facility inaugurated in Kozhikode, Kerala, reflects Maruti Suzuki’s continued focus on bringing quality after-sales support closer to customers through accessible and reliable service touchpoints. Maruti Suzuki’s service touchpoints are available in more than 3,000 cities and towns. Located on Koya Road […]