Mercedes-Benz India has strengthened its footprint in Karnataka with the inauguration of a new, state-of-the-art luxury sales and service facility in Bengaluru, operated by Viva Star. The new outlet reflects the brand’s ‘Go to Customer’ strategy and reinforces its commitment to delivering personalised, world-class luxury experiences to its growing base of discerning buyers. The facility […]
Motovolt Mobility, a maker of advanced and reliable electric two-wheelers, has announced an aggressive expansion plan to set up 100 new retail touchpoints across India in the next three months. This rapid rollout will strengthen the company’s presence in key cities and towns, supporting its goal of making electric mobility accessible and affordable for a […]
CASE Construction Equipment, a CNH brand, has strengthened its commitment to southern India with the inauguration of its first Company-Owned, Company-Operated (COCO) Brandstore in Tiruchirappalli. The new facility marks a major step in expanding the brand’s official footprint across Tamil Nadu and neighbouring markets. Located on the Trichy–Dindigul Road, the Brandstore places CASE at the […]
For Mr. Ashish Gupta, Brand Director, Skoda Auto India, dealership modernisation isn’t a forced leap into technology, but a steady walk forward—hand in hand with partners, one step at a time. By T. Murrali After-sales service is no longer just a support function—it has become a key way automotive brands win and retain customers. As […]
FY2024 was a defining period for GK Group, marked by strong achievements in two-wheelers, commercial vehicles and construction equipment. The group strengthened its presence across Chhattisgarh and Vidarbha through disciplined planning, consistent service standards and a sharp operational focus. With industrial activity rising in mining, infrastructure and manufacturing, FY2025 is expected to continue the momentum […]
Citroën India continues to expand its presence across India with the launch of its 126th Point of Sales and Service in Chennai. Driven by the rollout of the Citroën 2.0 – ‘Shift Into The New’ strategy the team is working on a long-term roadmap to deepen localisation, expand the dealer and service footprint, and elevate customer-centric product and ownership […]
By T. Murrali After-sales service has quietly become one of the toughest challenges for passenger car makers. As cars grow smarter and customers expect quicker, clearer, and more premium care, service departments are under pressure like never before. Today’s vehicles come loaded with electronics, software, ADAS, and electric powertrains—technology that demands specialised tools and highly […]
By T. Murrali India’s automobile dealerships are standing at a crossroads. Whether it’s passenger cars, two-wheelers, or commercial vehicles, dealers today face a fast-evolving landscape shaped by digital disruption, changing customer expectations, new technologies, and shrinking profit margins. Each segment has its own battles — from electrification and online buying trends to rising costs and […]
Ashok Leyland has expanded its footprint in Qatar through a new partnership with FAMCO Qatar, an Al-Futtaim Group company. The move builds on Ashok Leyland’s successful 2024 expansion into Saudi Arabia with FAMCO KSA, reinforcing the strong strategic alliance between Al-Futtaim and Ashok Leyland. The launch, held at the Doha Exhibition and Convention Centre, marks […]
In a landmark development for India’s commercial vehicle industry, SML Mahindra Ltd. — formerly SML Isuzu Ltd. — joined hands with the Mahindra Truck and Bus Division (MTBD) to host a Joint Financiers Meet at Mahindra Towers, Worli, Mumbai. The event marked the first collaborative initiative following SML Mahindra’s integration with the Mahindra Group, symbolising […]
Kinetic Green Tonino Lamborghini Pvt Ltd has appointed Electrify Maldives Pvt Ltd as the exclusive dealer for its luxury electric golf and lifestyle carts in the Maldives, marking a key milestone in expanding premium electric mobility across global leisure destinations. The announcement follows a distribution partnership between Trade Promoters Pvt Ltd (Sri Lanka) and Kinetic […]
Force Motors, India’s largest Van Maker, is in the midst of a sweeping digital transformation that aims to redefine customer experience across sales and aftersales. With the impending implementation of the Zoho-powered CRM-DMS platform and the Project DigiForce at an investment of ₹150 crore, the company is embedding technology deep into its DNA to ensure […]
Tesla has commenced deliveries of its Model Y in India, marking a major milestone in the company’s journey towards accelerating sustainable mobility in the country. The announcement comes just two months after Tesla’s official launch in India in July 2025. To enhance customer convenience, all new Model Y owners will receive a complimentary Wall Connector […]
Maruti Suzuki India Limited, India’s leading automobile manufacturer, today announced a significant milestone with the inauguration of its 5,000th ARENA service touchpoint in Coimbatore. Established with support from its dealer partner, the new facility marks another step in the company’s mission to deliver seamless, accessible, and customer-centric service across the country. Speaking on the occasion, […]
SANY India, a leading manufacturer of construction, mining, road, logistics, and energy equipment, has strengthened its presence in southern India with the inauguration of two new 3S (Sales, Service, Spares) branch offices — one in Visakhapatnam, Andhra Pradesh, and the other in Palwancha, Telangana. The expansion, carried out in collaboration with its authorised dealer Madhura […]