Mr. Sai Giridhar, Managing Director of Saisha Motors, which represents Skoda, Volvo Cars, JSW MG Motor and MG Select in Rajasthan, runs his car dealerships on a simple rule: charge customers only what he would charge a friend. He followed it for about 30 years. In an interview, he explained how this approach shaped everything […]
Electric two-wheeler maker e-SPRINTO has announced a two-phase dealer expansion plan. It aims for more than 50 dealers across India by March 2027 and more than 200 by the end of FY2028. Phase 1 covers North, South and West India. The company plans to add about 20 dealers in North India, 15 in the South […]
By. Ravichandran Srinivasan With more than three decades at the helm of PASCO, Mr. Sanjay Passi, Chairman, PASCO Group, has witnessed the automobile dealership business evolve from a largely transactional model into a highly technology-driven and customer-centric operation. Since taking charge in 1989, he has built his approach around customer trust, operational excellence, people and […]
New Tata Motors 3S facility features a 32-bay workshop, strengthening after-sales support for CV customers across Chennai Vijai Trucking, a leading Tata Motors channel partner in Chennai, has expanded its customer support infrastructure with the inauguration of a new 3S facility featuring a 32-bay workshop. The largest such Tata Motors setup in Tamil Nadu and […]
Eicher Trucks & Buses, a business unit of VE Commercial Vehicles Ltd. (VECV), has inaugurated an exclusive dealership for the Eicher Pro X Small Truck range in Noida. The Punjab Mobility Private Limited 3S dealership facility is located at Khasra No. 264, Bisnoli, Dadri, Gautam Buddh Nagar, Uttar Pradesh – 203207, conveniently connected to GT […]
Maruti Suzuki India is celebrating 25 years of Maruti Suzuki True Value (MSTV), its pre-owned car business, which says it has served over 65 lakh customers. MSTV entered the used car market in 2001 with an organised framework for buying and selling pre-owned cars, and the company says its processes remain an industry standard. MSTV […]
JCB India has inaugurated a new dealership facility in Ranchi, operated by Premsons Motor Udyog Pvt. Ltd., to strengthen its presence in Jharkhand. The facility will give customers in Ranchi and across the State access to JCB’s full product range, backed by sales, service and parts support. The facility covers 18,000 sq ft, has a […]
Vietnamese EV maker VinFast has signed Letters of Intent (LOIs) with more than 50 dealer partners to set up its first electric two-wheeler sales network in India. The dealers will open over 50 e-motorcycle showrooms in 34 cities across 15 states and territories. The network will cover Delhi NCR, Rajasthan and Punjab in the north; […]
Tesla India today announced the opening of its first Tesla Experience Center in Chennai, located at Express Avenue Mall, to deliver retail and after-sales services directly to customers. With this launch, customers in Chennai and across Tamil Nadu can now experience, order, and take delivery of Tesla vehicles locally. To offer a complete ownership experience, […]
Mercedes-Benz India has inaugurated the country’s first Mercedes-Benz Studio at DLF One Horizon Centre, Gurugram, Delhi NCR — marking India’s entry into an entirely new global brand experience format. The Studio is part of a worldwide Mercedes-Benz initiative spanning more than 14 leading cities across four continents, following the world’s first such Studio in Copenhagen. […]
According to Mr. C. S. Vigneshwar, President, FADA, the dealer’s role evolves — from a point of sale into the customer’s trusted transition partner and long-term mobility advisor. The FY’26 closed as a landmark year for Indian auto retail — the industry retailed close to 2.97 crore vehicles, up over 13% and within touching distance of […]
Unveils FADA Digest 2026, Kaleidoscope, FADA Employee ID Programme and DSS’26 findings at the event The Federation of Automobile Dealers Associations (FADA) hosted the 8th Auto Retail Conclave 2026, bringing together policymakers, industry leaders, automobile manufacturers, dealers and ecosystem partners to deliberate on the future of India’s automotive retail sector under the theme “BHARAT: Inclusive Mobility, […]
Suzuki Motorcycle India Pvt. Ltd. (SMIPL) has inaugurated India’s first Suzuki Lounge — a new integrated service and customer experience outlet — at Riddhi Auto Agencies LLP (Riddhi Suzuki) in Pimpalghar, Bhiwandi, Thane, Maharashtra. The outlet was inaugurated by Vivek Jain, Assistant Vice-President, After Sales, and Osamu Tani, Operation Manager, After Sales, SMIPL. The Suzuki […]
Daimler India Commercial Vehicles (DICV), maker of BharatBenz trucks and buses and a wholly owned subsidiary of Daimler Truck AG, today inaugurated its new authorised BharatBenz dealership, Agile Trucking, at Uluberia, Howrah, West Bengal. The new facility strengthens BharatBenz’s footprint in eastern India and reinforces its commitment to providing sales, service, and spares support in […]
Jawa Yezdi Motorcycles has launched the Yezdi Roadster Red Wolf on Amazon.in and Flipkart, taking its latest roadster to a wider audience through India’s leading e-commerce platforms. The move strengthens the brand’s digital-first approach, enabling customers to discover and begin their ownership journey online, backed by its growing authorised dealership network. Inspired by Yezdi’s 1970s […]