Daimler India Commercial Vehicles (DICV), maker of BharatBenz trucks and buses and a wholly owned subsidiary of Daimler Truck AG, today inaugurated its new authorised BharatBenz dealership, Agile Trucking, at Uluberia, Howrah, West Bengal. The new facility strengthens BharatBenz’s footprint in eastern India and reinforces its commitment to providing sales, service, and spares support in […]
Jawa Yezdi Motorcycles has launched the Yezdi Roadster Red Wolf on Amazon.in and Flipkart, taking its latest roadster to a wider audience through India’s leading e-commerce platforms. The move strengthens the brand’s digital-first approach, enabling customers to discover and begin their ownership journey online, backed by its growing authorised dealership network. Inspired by Yezdi’s 1970s […]
Mercedes-Benz India today inaugurated a new state-of-the-art luxury sales facility in Lucknow with long-standing partner T&T Motors, strengthening its presence in Uttar Pradesh and underlining its commitment to offering world-class products and immersive luxury retail experiences in the city. The inauguration is part of Mercedes-Benz India’s continued ‘Go to Customer’ strategy, aimed at bringing global […]
Mercedes-Benz today announced a bouquet of service offerings and initiatives aimed at elevating the luxury ownership experience and lowering total cost of ownership for customers. The company introduced India’s first AI-powered automated Vehicle Scanner at the Landmark Cars service facility in Mumbai, digitalising vehicle condition assessment at service reception for a faster, more transparent experience. […]
By Ravichandran Srinivasan In the luxury automotive business, after-sales service plays a pivotal role in shaping customer loyalty and long-term brand affinity. As vehicles become increasingly connected and electrified, dealerships are investing in advanced workshop capabilities, digital technologies and personalised customer engagement to deliver a seamless ownership experience. In this interview with Aftermarket & Service, […]
By Ravichandran Srinivasan Luxury automotive brands are no longer competing only on product excellence—they are increasingly being judged by the ownership experience they deliver long after the vehicle leaves the showroom. In this conversation with Aftermarket & Service, Mr. Balbir Singh Dhillon, Brand Director, Audi India, shares how the company is strengthening its dealer network, […]
VinFast Auto India has inaugurated its 60th retail outlet in India, a new 3S dealership in Patna, Bihar — marking the Vietnamese electric vehicle brand’s first presence in the state and its continued push into tier 2 and tier 3 markets across the country. The milestone comes just one year after VinFast opened its first […]
Ashok Leyland has inaugurated two new M&HCV dealership outlets in Assam with the channel partner Bimal Auto Commercial Pvt Ltd. The two dealership outlets are located in Dibrugarh and Bongaigaon and will go a long way in further strengthening Ashok Leyland’s robust distribution network. With these additions, Ashok Leyland now has 26 M&HCV touchpoints across […]
Skoda Auto India has inaugurated three new customer touchpoints in Gujarat in partnership with PPS Motors Pvt. Ltd., further expanding its presence in the western region. The new facilities include a sales and service dealership at Naroda in Ahmedabad, a sales facility at Maninagar in Ahmedabad, and a compact 3S facility in Himmatnagar. The Naroda […]
PPS Motors, part of one of India’s largest automobile retail conglomerates, announced the inauguration of a new Mahindra touchpoint in Pune, strengthening its presence in Maharashtra. The facility was inaugurated by Mahindra & Mahindra officials Aman Malik, National Sales Head, Gaurav Beohar, Zonal Sales Head (West), Prabhakar Jakkan, Regional Sales Manager, Pakshal Shah, Chief of Staff, PPS […]
Maruti Suzuki India Limited, with support from its dealer partner, has announced the inauguration of its 6,000th service touchpoint in India. The milestone service facility inaugurated in Kozhikode, Kerala, reflects Maruti Suzuki’s continued focus on bringing quality after-sales support closer to customers through accessible and reliable service touchpoints. Maruti Suzuki’s service touchpoints are available in more than 3,000 cities and towns. Located on Koya Road […]
By Ravichandran Srinivasan In India’s highly competitive passenger vehicle retail ecosystem, scale alone is no longer enough. The real differentiator lies in how effectively dealerships can balance growth with profitability, customer retention, operational discipline, and workforce capability. Few dealer groups exemplify this balance as effectively as Bimal Auto, one of the largest and most influential […]
Ultraviolette has announced a strategic partnership with Elektrorider, appointing the company as its official importer and distributor for Hungary, Croatia, Slovakia, Romania, Slovenia, and Czechia. The alliance takes Ultraviolette’s European footprint to 18 countries, marking a significant step in the Indian electric motorcycle maker’s global expansion strategy and its stated mission of Making in India […]
From pioneering customer success centres and EV applications to building future-ready skills, Mithila Motors is strengthening its position as one of eastern India’s leading Tata Motors commercial vehicle dealerships while preparing for the next phase of industry growth. The journey of Mithila Motors Pvt. Ltd. began in 1958 under the leadership of Late Shri Bipin […]
The carmaker wants to change how India thinks about car servicing, intending to make owning a Skoda feel less like a responsibility and more like a pleasure. For most car owners, taking a vehicle in for service is not exactly something to look forward to. You drop it off in the morning, make alternate arrangements […]