The Federation of Automobile Dealers Associations (FADA) hosted the 6th edition of the Auto Retail Conclave, centered around the theme “Elevating Customer & Revitalising Dealer Synergy”. More than 500 participants from across India participated, focusing on enhancing customer experiences and strengthening partnerships between automakers and dealers. The conclave provided a platform for discussing evolving market dynamics, […]
sales & service
FADA and Frost & Sullivan launch pioneering Customer Experience Index Study
Empowering Auto Industry with Data-Driven Insights to Craft Superior Customer Strategies The Federation of Automobile Dealers Associations (FADA), the apex body championing the interests of India’s Automobile Retail Sector, has teamed up with Frost & Sullivan, a Growth Pipeline Company to spearhead an ambitious Customer Experience Index (CEI) Study. This ground-breaking project aims to meticulously […]
Eicher and AV Motors open new state-of-the-art 3S Facility in Bhiwandi, Mumbai
Rajesh Rajgor attended the inauguration of Eicher Trucks and Buses’ new 3S dealership in partnership with AV Motors in Bhiwandi, Mumbai. The facility, led by Ajay Jain, MD, AV Motors and Piyush Jain, CEO, AV Motors, aims to elevate service standards in Mumbai Zone amidst increasing electronic components in vehicles. They emphasize investment in training, […]
SML ISUZU opens new CV dealership in Balasore, Odisha
SML ISUZU, one of the leading commercial vehicle OEMs in India, has opened a new Sales, Service & Spare (3S) dealership ‘Tarini Logistics’ at Balasore in Odisha. The new 3S outlet aims to offer a comprehensive experience to the LCV truck and bus customers and a hassle-free experience in their vehicle purchase journey along with […]