Daimler India Commercial Vehicles (DICV), the maker of BharatBenz trucks and buses, today inaugurated its new service centre operated by “PPS Trucking” in the Leh district of Ladakh. With this launch, PPS-BharatBenz becomes India’s first and only player to offer a commercial vehicle repair facility at one of the highest operational altitudes, located at approximately 11,550 feet above sea level.
Established in Phey Village along NH-1 on the Leh-Srinagar-Uri Highway, the new 20,000 sq. ft. workshop will cater to vehicles deployed in stone-crusher operations, macadam road construction by the Border Roads Organisation (BRO), and transportation of communication tower infrastructure, serving a wide catchment area including remote regions like Kargil, Drass, and the Leh-China border.
Until now, customers in the region often had to travel long distances for authorised service support and genuine spare parts, resulting in extended downtime and higher operating costs. The new facility reduces service turnaround times, improves access to trained technicians, and ensures faster availability of critical spare parts. Equipped with advanced diagnostic systems, modern tools, and genuine BharatBenz spare parts, the workshop also offers 24×7 roadside assistance, and with three fully equipped service bays, has the capacity to service more than 1,400 vehicles annually.
Mr. Rajiv Chaturvedi, President & Chief Business Officer, Daimler India Commercial Vehicles, said customer success at BharatBenz is built on vehicle uptime, reliability, and service accessibility, and that customers in Ladakh and adjoining border regions face unique challenges including harsh weather and difficult terrain. He said the new facility brings world-class aftersales support closer to customers, reinforcing the company’s commitment to maximising productivity and reducing downtime in one of India’s most challenging yet strategically important markets.
Mr. Rajiv Sanghvi, Managing Director, PPS Trucking, said the company is proud to inaugurate India’s highest-altitude commercial vehicle service facility, supporting customers in a region known for extreme weather and challenging terrain, aiming to deliver a best-in-class ownership experience and greater productivity for customers.
BharatBenz tippers, built with high-strength steel for durability, are extensively deployed across Leh’s stone-crushing industry, which plays a key role in local infrastructure development. The region’s abundant mineral resources, including borax, marble, limestone, and granite, along with ongoing construction activity, offer significant business potential for the new workshop.
The facility has been designed with driver comfort at its core, featuring dedicated rest areas and customer-friendly amenities, and will be operated by a team of over 20 trained technicians, backed by a robust regional spare parts inventory to ensure faster turnaround times and reduced downtime for customers operating across this critical high-altitude corridor.
