For Mr. Ashish Gupta, Brand Director, Skoda Auto India, dealership modernisation isn’t a forced leap into technology, but a steady walk forward—hand in hand with partners, one step at a time. By T. Murrali After-sales service is no longer just a support function—it has become a key way automotive brands win and retain customers. As […]
FY2024 was a defining period for GK Group, marked by strong achievements in two-wheelers, commercial vehicles and construction equipment. The group strengthened its presence across Chhattisgarh and Vidarbha through disciplined planning, consistent service standards and a sharp operational focus. With industrial activity rising in mining, infrastructure and manufacturing, FY2025 is expected to continue the momentum […]
Citroën India continues to expand its presence across India with the launch of its 126th Point of Sales and Service in Chennai. Driven by the rollout of the Citroën 2.0 – ‘Shift Into The New’ strategy the team is working on a long-term roadmap to deepen localisation, expand the dealer and service footprint, and elevate customer-centric product and ownership […]
By T. Murrali India’s automobile dealerships are standing at a crossroads. Whether it’s passenger cars, two-wheelers, or commercial vehicles, dealers today face a fast-evolving landscape shaped by digital disruption, changing customer expectations, new technologies, and shrinking profit margins. Each segment has its own battles — from electrification and online buying trends to rising costs and […]
Mahindra’s Truck and Bus Business has inaugurated a new state-of-the-art 3S dealership in Hisar, Haryana. With 5 service bays, the facility can service more than 6 vehicles per day while also providing driver lodging, 24-hour breakdown assistance and AdBlue availability. Speaking on the occasion, Mr. Vinod Sahay, President – Trucks, Buses & Construction Equipment, Member of […]
BYD India has strengthened its retail presence in northern India with the opening of a new showroom in Hisar, Haryana. The facility has been launched in partnership with SAMTA BYD (M/s SAMTA Greentech LLP), marking the dealer’s third BYD outlet in the state. Located on Delhi Road, the 2,800 sq. ft. showroom has been designed […]
By T. Murrali The Tamil Nadu government has expressed strong support for creating a dedicated auto dealership cluster or “Auto Row” on the outskirts of Chennai, aimed at reducing high retail real-estate costs within the city. The idea is to bring dealerships together in a shared ecosystem where resources, workshops, and even knowledge can be […]
By T. Murrali The Federation of Automobile Dealers Associations (FADA) has secured a significant legal victory on 24 October, compelling the Tamil Nadu and Pondicherry State governments to implement amendments to the Motor Vehicles Act and the Central Motor Vehicles Rules (CMVR). These changes aim to simplify vehicle registration and purchasing processes, benefiting both dealers […]
Ashok Leyland, the flagship company of the Hinduja Group and India’s leading commercial vehicle manufacturer, has signed a Memorandum of Understanding (MoU) with Punjab National Bank (PNB) to support its Medium and Heavy Commercial Vehicle (MHCV) dealer network with competitive and flexible financing solutions. The MoU was signed by Mr. K. M. Balaji, Chief Financial […]
VinFast Auto India, the Indian arm of global electric vehicle manufacturer VinFast, has achieved a key expansion milestone with 24 dealerships now operational across major Indian cities. This marks rapid progress toward the company’s stated goal of setting up 35 dealerships nationwide by December 2025 as it scales its retail and service footprint to support […]
Scania Commercial Vehicles India Pvt. Ltd. has appointed GMMCO Limited, part of the CK Birla Group, as its authorised dealer partner for Northern, Eastern and Central India — a move that marks a major milestone in Scania’s renewed growth strategy for the Indian market. With this partnership, Scania aims to expand its regional reach, enhance […]
Kinetic Green Tonino Lamborghini Pvt Ltd has appointed Electrify Maldives Pvt Ltd as the exclusive dealer for its luxury electric golf and lifestyle carts in the Maldives, marking a key milestone in expanding premium electric mobility across global leisure destinations. The announcement follows a distribution partnership between Trade Promoters Pvt Ltd (Sri Lanka) and Kinetic […]
Mercedes-Benz India today announced the launch of SKYLine, a new-generation Dealer Management System (DMS) that has been conceived, designed, and built in India in partnership with Zoho. SKYLine is the first fully localised, bespoke, end-to-end DMS developed specifically for the Indian luxury automotive market, reinforcing the brand’s “Made in India, for India” commitment. Built on […]
Strengthening its presence in the commercial vehicle market, Mahindra today announced the inauguration of 10 new state-of-the-art 3S dealerships (Sales, Service, Spares) across India during the festival season. The new facilities are located in Durgapur, Guwahati, Haldwani, Hissar, Bhopal, Hubli, Raipur, Muzaffarpur, Jalandhar, and Kanpur — collectively adding over 60 service bays with the capacity […]
Force Motors, India’s largest Van Maker, is in the midst of a sweeping digital transformation that aims to redefine customer experience across sales and aftersales. With the impending implementation of the Zoho-powered CRM-DMS platform and the Project DigiForce at an investment of ₹150 crore, the company is embedding technology deep into its DNA to ensure […]