By. Ravichandran Srinivasan By keeping a tight grip on vehicle ageing and elevating the role of workshop parts management, dealers can plug a massive drain on working capital. For any automobile dealership, inventory is a double-edged sword. On the one hand, maintaining a healthy stock of vehicles and spare parts is non-negotiable for meeting customer […]
By. Ravichandran Srinivasan With more than three decades at the helm of PASCO, Mr. Sanjay Passi, Chairman, PASCO Group, has witnessed the automobile dealership business evolve from a largely transactional model into a highly technology-driven and customer-centric operation. Since taking charge in 1989, he has built his approach around customer trust, operational excellence, people and […]
FADA’s new president Mr. Sai Giridhar says the surge is broad-based and has reached rural India, and he wants a law to protect the dealers who sell the vehicles. India’s showrooms have just had their best six months on record. In the first half of this financial year, retail sales crossed about 1.5 crore vehicles. […]
Eicher Trucks & Buses, a business unit of VE Commercial Vehicles Ltd. (VECV), has inaugurated an exclusive dealership for the Eicher Pro X Small Truck range in Noida. The Punjab Mobility Private Limited 3S dealership facility is located at Khasra No. 264, Bisnoli, Dadri, Gautam Buddh Nagar, Uttar Pradesh – 203207, conveniently connected to GT […]
JCB India has inaugurated a new dealership facility in Ranchi, operated by Premsons Motor Udyog Pvt. Ltd., to strengthen its presence in Jharkhand. The facility will give customers in Ranchi and across the State access to JCB’s full product range, backed by sales, service and parts support. The facility covers 18,000 sq ft, has a […]
Vietnamese EV maker VinFast has signed Letters of Intent (LOIs) with more than 50 dealer partners to set up its first electric two-wheeler sales network in India. The dealers will open over 50 e-motorcycle showrooms in 34 cities across 15 states and territories. The network will cover Delhi NCR, Rajasthan and Punjab in the north; […]
Buying, selling or transferring a vehicle can involve more than paperwork. Pending traffic violations can often add another layer of complexity, leaving customers unsure of what needs to be cleared and dealers spending additional time helping them navigate the process. Addressing this everyday challenge, Rosmerta Digital Services Limited (RDSL) and the Federation of Automobile Dealers […]
Navnit Group, one of India’s leading automotive retail and mobility enterprises with a legacy spanning close to five decades, is actively focusing on making every interaction seamless and personalised, whether at the dealership or through its digital channels. Founded by Navnit Liladhar Kachalia, the Group has established itself as a trusted name in the automotive […]
Mr. Dinesh Kumar Agarwal has been elected as the State Chairperson of the Federation of Automobile Dealers Associations (FADA) – Tamil Nadu & Puducherry for the 2026-28 term. His appointment comes at an important time for the region’s rapidly evolving automobile retail sector. Tamil Nadu is one of India’s key automotive markets, accounting for 7.53% […]
Toyota Kirloskar Motor (TKM) today announced the inauguration of its new dealership, Prakash Toyota, in Siliguri, expanding its retail presence in West Bengal. The dealership marks another step in Toyota’s commitment to enhancing accessibility, strengthening customer trust, and meeting the region’s growing mobility needs. The dealership was inaugurated by Mr. Chirag Paswan, Union Minister for […]
As commercial vehicle customers demand greater transparency, digital convenience and sustainable mobility, Mithila Motors is strengthening its customer-centric approach while preparing its people, processes and infrastructure for the evolving mobility landscape through 2030. The commercial vehicle dealership business is undergoing a major transformation as technology, sustainability and changing customer expectations redefine the ownership experience. Sharing […]
As vehicle technologies evolve and customer expectations rise, Prem Auto is focusing on digital service, data-led workshop management, customer retention and faster technical support. The automobile industry is entering a period of rapid change, with digital engagement, alternative powertrains, data-driven operations and stronger customer relationships expected to shape the market through 2030. Mr. Utkarsh Agrawal, […]
Building consultative sales, predictive after-sales and cleaner mobility solutions The commercial vehicle industry is moving beyond conventional product sales towards delivering complete lifecycle value, where uptime, transparency and advisory support will define customer loyalty. According to Mr. Adit Khara, Partner, Jitendra Automobiles, the next five years will witness a fundamental shift in how dealerships engage […]
According to Mr. C. S. Vigneshwar, President, FADA, the dealer’s role evolves — from a point of sale into the customer’s trusted transition partner and long-term mobility advisor. The FY’26 closed as a landmark year for Indian auto retail — the industry retailed close to 2.97 crore vehicles, up over 13% and within touching distance of […]
The Federation of Automobile Dealers Associations (FADA), the apex national body of automobile retail in India, has announced the appointment of Mr. Sai Giridhar as FADA’s 38th President and for the years 2026-28. The decision was made at the 323rd Governing Council Meeting, which was held immediately after the 62nd Annual General Meeting. Mr. Giridhar is the Managing Director of […]