Navnit Group, one of India’s leading automotive retail and mobility enterprises with a legacy spanning close to five decades, is actively focusing on making every interaction seamless and personalised, whether at the dealership or through its digital channels. Founded by Navnit Liladhar Kachalia, the Group has established itself as a trusted name in the automotive […]
By Ravichandran Srinivasan, Industry Domain Expert Running an automobile dealership is a paradox of scale. It is a high-volume, capital-intensive business that operates on razor-thin net margins, typically between 1% and 2%. In this hyper-competitive environment, even minor operational inefficiencies or unmonitored financial leakages can quickly transform a high-revenue enterprise into a loss-making one. Achieving […]
By Ravichandran Srinivasan In an increasingly competitive automotive landscape, the key to sustained success for car dealerships lies in optimizing both sales and after-sales operations. While attracting new customers remains vital, the real profitability often hinges on how effectively dealerships manage their service departments and after-sales services. The ability to streamline processes, enhance customer satisfaction, […]
By Ravichandran Srinivasan Step into any modern car showroom, and you are greeted by an orchestrated symphony of luxury: high-ceilinged glass atriums, the intoxicating scent of premium leather, and a fleet of shiny new models reflecting the glow of recessed LEDs. To the casual observer, it looks like a gold mine. But behind this polished […]
By T. Murrali India’s automobile dealerships are standing at a crossroads. Whether it’s passenger cars, two-wheelers, or commercial vehicles, dealers today face a fast-evolving landscape shaped by digital disruption, changing customer expectations, new technologies, and shrinking profit margins. Each segment has its own battles — from electrification and online buying trends to rising costs and […]