Dealerships Sales & Service

GK Group: A Year of Milestones, Modernization and Momentum

FY2024 was a defining period for GK Group, marked by strong achievements in two-wheelers, commercial vehicles and construction equipment. The group strengthened its presence across Chhattisgarh and Vidarbha through disciplined planning, consistent service standards and a sharp operational focus. With industrial activity rising in mining, infrastructure and manufacturing, FY2025 is expected to continue the momentum […]

Dealerships Passenger Cars Sales & Service

Citroen fortifies network to 126 POS&S with new 3S Facility in Chennai

Citroën India continues to expand its presence across India with the launch of its 126th Point of Sales and Service in Chennai. Driven by the rollout of the Citroën 2.0 – ‘Shift Into The New’ strategy the team is working on a long-term roadmap to deepen localisation, expand the dealer and service footprint, and elevate customer-centric product and ownership […]

Sales & Service

Mercedes Benz India Raises the Bar in After-Sales Excellence

By T. Murrali After-sales service has quietly become one of the toughest challenges for passenger car makers. As cars grow smarter and customers expect quicker, clearer, and more premium care, service departments are under pressure like never before. Today’s vehicles come loaded with electronics, software, ADAS, and electric powertrains—technology that demands specialised tools and highly […]

Dealerships Sales & Service

From Showroom to Screen: How Auto Retail can Adapt to a Changing Market

By T. Murrali India’s automobile dealerships are standing at a crossroads. Whether it’s passenger cars, two-wheelers, or commercial vehicles, dealers today face a fast-evolving landscape shaped by digital disruption, changing customer expectations, new technologies, and shrinking profit margins. Each segment has its own battles — from electrification and online buying trends to rising costs and […]

Buses Distribution & Retail Sales & Service Trucks

Ashok Leyland partners with FAMCO Qatar to strengthen presence in Qatari market

Ashok Leyland has expanded its footprint in Qatar through a new partnership with FAMCO Qatar, an Al-Futtaim Group company. The move builds on Ashok Leyland’s successful 2024 expansion into Saudi Arabia with FAMCO KSA, reinforcing the strong strategic alliance between Al-Futtaim and Ashok Leyland. The launch, held at the Doha Exhibition and Convention Centre, marks […]

Sales & Service Trucks Vehicle Finance

SML Mahindra and Mahindra Truck & Bus Host Joint Financiers Meet

In a landmark development for India’s commercial vehicle industry, SML Mahindra Ltd. — formerly SML Isuzu Ltd. — joined hands with the Mahindra Truck and Bus Division (MTBD) to host a Joint Financiers Meet at Mahindra Towers, Worli, Mumbai. The event marked the first collaborative initiative following SML Mahindra’s integration with the Mahindra Group, symbolising […]

Dealerships Emobility Sales & Service

Kinetic Green Tonino Lamborghini Appoints Electrify Maldives as Exclusive Dealer 

Kinetic Green Tonino Lamborghini Pvt Ltd has appointed Electrify Maldives Pvt Ltd as the exclusive dealer for its luxury electric golf and lifestyle carts in the Maldives, marking a key milestone in expanding premium electric mobility across global leisure destinations. The announcement follows a distribution partnership between Trade Promoters Pvt Ltd (Sri Lanka) and Kinetic […]

Buses Dealerships Sales & Service

Force Motors Redefines Service Quality with ₹150 Crore Digital Transformation

Force Motors, India’s largest Van Maker, is in the midst of a sweeping digital transformation that aims to redefine customer experience across sales and aftersales. With the impending implementation of the Zoho-powered CRM-DMS platform and the Project DigiForce at an investment of ₹150 crore, the company is embedding technology deep into its DNA to ensure […]

Emobility Passenger Cars Sales & Service

Tesla Begins Deliveries of Model Y in India

Tesla has commenced deliveries of its Model Y in India, marking a major milestone in the company’s journey towards accelerating sustainable mobility in the country. The announcement comes just two months after Tesla’s official launch in India in July 2025. To enhance customer convenience, all new Model Y owners will receive a complimentary Wall Connector […]

Passenger Cars Sales & Service

Maruti Suzuki Celebrates 5,000th ARENA Service Touchpoint, Strengthens Commitment to Hassle-Free Ownership

Maruti Suzuki India Limited, India’s leading automobile manufacturer, today announced a significant milestone with the inauguration of its 5,000th ARENA service touchpoint in Coimbatore. Established with support from its dealer partner, the new facility marks another step in the company’s mission to deliver seamless, accessible, and customer-centric service across the country. Speaking on the occasion, […]

Construction Equipment Sales & Service

SANY Expands Southern Footprint with New 3S Branches in Visakhapatnam and Palwancha

SANY India, a leading manufacturer of construction, mining, road, logistics, and energy equipment, has strengthened its presence in southern India with the inauguration of two new 3S (Sales, Service, Spares) branch offices — one in Visakhapatnam, Andhra Pradesh, and the other in Palwancha, Telangana. The expansion, carried out in collaboration with its authorised dealer Madhura […]

Dealerships Sales & Service

FADA’s First-Ever Meeting with RBI Governor Marks a Policy Milestone

The Federation of Automobile Dealers Associations (FADA) recently held a landmark meeting with Mr. Sanjay Malhotra, Hon’ble Governor of the Reserve Bank of India, at the RBI Headquarters in Mumbai. This marked FADA’s first-ever engagement at the level of the RBI Governor – a significant step forward in its ongoing policy outreach efforts. During the […]

Sales & Service Vehicle Finance

CRED adds Car Valuation and Resale to Garage with CARS24, Spinny

CRED has introduced a new car valuation and resale feature within CRED Garage, its all-in-one vehicle management platform. Developed in partnership with CARS24 and Spinny, this service allows members to get an instant valuation of their car, book a free doorstep inspection, and complete the sale with instant payment—all while ensuring complete privacy until the […]

Sales & Service

Eicher and AV Motors launch first exclusive Pro X SCV Dealership in Mumbai

Eicher Trucks & Buses, a division of VE Commercial Vehicles Ltd. (VECV), has inaugurated its first exclusive dealership for the newly launched Eicher Pro X range in Mumbai. Operated by AV Motors and strategically located in Bhindarpada, Thane, the state-of-the-art facility sets a new benchmark in small commercial vehicle (SCV) retailing with an omni-channel experience, […]

Sales & Service

York India Inaugurates New Authorized Service Centre Near Manesar

Auto Solution, an authorized dealer of York India, has officially inaugurated a York Authorized Service Centre near Manesar, strategically located along National Highway 48 (NH48). The grand opening event was graced by distinguished industry leaders, including Alexander Geis, CEO and Chairman of the Management Board of SAF-Holland; Guru Sankar Chatterjee, Managing Director of York India; […]