Mercedes-Benz today announced a bouquet of service offerings and initiatives aimed at elevating the luxury ownership experience and lowering total cost of ownership for customers. The company introduced India’s first AI-powered automated Vehicle Scanner at the Landmark Cars service facility in Mumbai, digitalising vehicle condition assessment at service reception for a faster, more transparent experience. […]
By T. Murrali After-sales service has quietly become one of the toughest challenges for passenger car makers. As cars grow smarter and customers expect quicker, clearer, and more premium care, service departments are under pressure like never before. Today’s vehicles come loaded with electronics, software, ADAS, and electric powertrains—technology that demands specialised tools and highly […]
Mercedes-Benz India, the country’s leading luxury carmaker, has strengthened its presence in Rajasthan with the inauguration of a state-of-the-art 2S luxury service facility in Udaipur. The new centre, set up with T&T Motors, underscores the brand’s ‘Go to Customer’ strategy and meets the rising demand for premium cars and bespoke services in emerging luxury markets like […]