By Ravichandran Srinivasan In the luxury automotive business, after-sales service plays a pivotal role in shaping customer loyalty and long-term brand affinity. As vehicles become increasingly connected and electrified, dealerships are investing in advanced workshop capabilities, digital technologies and personalised customer engagement to deliver a seamless ownership experience. In this interview with Aftermarket & Service, […]
Mercedes-Benz India has strengthened its retail footprint in Chhattisgarh with the inauguration of a new luxury showroom in Raipur. The facility, set up by City Star, is part of the company’s wider strategy to move closer to customers by expanding its presence across emerging markets. The new showroom, located in Telibandha, features Raipur’s first dedicated […]
In an ever-evolving automotive landscape, Kun Group stands as a beacon of innovation and excellence in the Indian market. With a robust presence across Tamil Nadu, Kerala, Andhra Pradesh, Telangana, and Karnataka, Kun Group has firmly established itself as a leader in the industry. We had the opportunity to speak with Mr. Raja Sekar, COO, […]