By T. Murrali After-sales service has quietly become one of the toughest challenges for passenger car makers. As cars grow smarter and customers expect quicker, clearer, and more premium care, service departments are under pressure like never before. Today’s vehicles come loaded with electronics, software, ADAS, and electric powertrains—technology that demands specialised tools and highly […]
Ola Electric has announced a major transformation in India’s EV servicing landscape by scaling up Hyperservice into an open platform—allowing customers, independent garages, mechanics, and fleet operators to directly access Ola’s genuine spare parts, diagnostic tools, and service training. This marks the first instance in the Indian two-wheeler EV industry where a manufacturer has opened its entire […]
As India prepares for an exponential rise in electric vehicle (EV) sales, GoMechanic is positioning itself as a key player in the EV servicing space. The company is set to launch EV-specific workshops across major cities, including Delhi, Mumbai, Chennai, Bangalore, and Hyderabad, as part of its strategic expansion to cater to the rapidly growing […]
Ather Energy, a leading player in the electric vehicle segment, has introduced ExpressCare, which will allow customers to service their scooters in 60 minutes without compromising on the quality of service. This is set to redefine the vehicle servicing experience by offering quick, efficient, and quality service. Currently, there are 20 ExpressCare service centres across […]