Mr. Sai Giridhar, Managing Director of Saisha Motors, which represents Skoda, Volvo Cars, JSW MG Motor and MG Select in Rajasthan, runs his car dealerships on a simple rule: charge customers only what he would charge a friend. He followed it for about 30 years. In an interview, he explained how this approach shaped everything […]
By. Ravichandran Srinivasan With more than three decades at the helm of PASCO, Mr. Sanjay Passi, Chairman, PASCO Group, has witnessed the automobile dealership business evolve from a largely transactional model into a highly technology-driven and customer-centric operation. Since taking charge in 1989, he has built his approach around customer trust, operational excellence, people and […]
For Mr. Ashish Gupta, Brand Director, Skoda Auto India, dealership modernisation isn’t a forced leap into technology, but a steady walk forward—hand in hand with partners, one step at a time. By T. Murrali After-sales service is no longer just a support function—it has become a key way automotive brands win and retain customers. As […]
Maruti Suzuki True Value (MSTV), India’s leading organised pre-owned car retail channel announces surpassing of the 60 lakh sales milestone. Since its inception in 2001, MSTV has achieved sustainable growth over the years, with a total of 492 697 cars sold in FY 24-25. Formed with the core values of Warmth, Simplicity, Transparency, Reliability & […]