TVS Motor Company, a leading global manufacturer in the two and three-wheeler segment, has announced a Service Campaign, a nationwide initiative encouraging customers to start the year by prioritising vehicle health. The campaign, themed ‘Resolve, Refresh & Ride’, is running from December 20, 2025 to January 05, 2026 across authorised TVS Motor Company’s service centres in India. The campaign highlights […]
Tag: customer experience
Mercedes Benz India Raises the Bar in After-Sales Excellence
By T. Murrali After-sales service has quietly become one of the toughest challenges for passenger car makers. As cars grow smarter and customers expect quicker, clearer, and more premium care, service departments are under pressure like never before. Today’s vehicles come loaded with electronics, software, ADAS, and electric powertrains—technology that demands specialised tools and highly […]
Maruti Suzuki Celebrates 5,000th ARENA Service Touchpoint, Strengthens Commitment to Hassle-Free Ownership
Maruti Suzuki India Limited, India’s leading automobile manufacturer, today announced a significant milestone with the inauguration of its 5,000th ARENA service touchpoint in Coimbatore. Established with support from its dealer partner, the new facility marks another step in the company’s mission to deliver seamless, accessible, and customer-centric service across the country. Speaking on the occasion, […]
Citroen joins Oriental Insurance to enhance customer-centric offerings
Citroën India announced a strategic partnership with Oriental Insurance Company, one of India’s most trusted public sector insurers, to further enhance its customer-centric insurance offerings. This collaboration is aimed at simplifying the insurance journey for Citroën customers—making policy purchase more convenient and claim settlement quicker and more efficient. By reducing paperwork and enabling early settlement […]
Volkswagen India inaugurates new sales touchpoint in Ludhiana, Punjab
Volkswagen India has announced the inauguration of a sales touchpoint in Ludhiana, Punjab. Located at Ferozepur Road, Volkswagen Ludhiana marks an important step in the brand’s strategy to strengthen its presence in the region by offering enhanced accessibility to its premium product portfolio. The Volkswagen Ludhiana outlet will feature a three car display, featuring the […]
Toyota Kirloskar Motor partners with Union Bank of India to offer vehicle financing
In its continuous effort to enhance customer experience and streamline car ownership experience through innovative solutions, Toyota Kirloskar Motor (TKM) today announced the signing of a Memorandum of Understanding (MOU) with Union Bank of India to enable comprehensive and accessible vehicle financing solutions. The partnership aims to offer innovative and attractive solutions curated to meet […]
MG Motor India expands network in Chennai; inaugurates new dealership and workshop
MG (Morris Garages), a 100-year-old automobile brand with a British legacy, strengthens its commitment by inaugurating a new state-of-the-art showroom and workshop in Chennai. The expansion of MG Motor India’s network aligns with its strategic vision to enhance the overall buying and ownership experience. MG Motor India now has 29 touchpoints in Tamil Nadu. Built over […]
South Indian Bank signs MOU with Ashok Leyland for Dealer Financing
South Indian Bank has signed an MoU (Memorandum of Understanding) with Ashok Leyland Limited for financing their dealers under the Bank’s dealer finance program. Under this partnership, the Bank will provide unmatched dealer finance options to the dealers of Ashok Leyland Limited. With this tie-up, South Indian Bank aims to help the dealer partners of […]
Honda Cars India enhances customer experience with Honda Connect application
Honda Cars India Ltd. (HCIL), a leading manufacturer of premium cars in India today announced a significant advancement to further enrich the customers’ ownership journey. The company introduced a host of new features including Personalized Dynamic Dashboard with shortcut widget on screen, Digitalised Pick-up & Drop Service, Additional reward points on Fuel Pay through HPCL […]
Porter partners with GoMechanic to enhance customer experience
Porter, India’s largest marketplace for intra-city logistics, has partnered with GoMechanic to provide seamless logistical support to the company, ensuring smooth operations and enhanced customer experience. Porter’s enterprise solution – Porter For Enterprise (PFE) has been delivering its logistics services to GoMechanic in 8 cities including Ahmedabad, Bangalore, Chennai, Delhi NCR & Mumbai helping the company in serving more than […]











