Sales & Service Technology

KPIT joins Salesforce to take VRM global with AI-powered aftersales transformation

KPIT Technologies has announced a strategic Outsourcing Service Provider (OSP) partnership with Salesforce to scale its Vehicle Relationship Management (VRM) platform on Salesforce’s AI-driven Agentforce 360 for Automotive. The collaboration aims to deliver measurable business outcomes for global automotive OEMs and mobility providers by transforming the aftersales ecosystem with data-driven, predictive and intelligent workflows. The […]