Škoda Auto Volkswagen India Private Limited (SAVWIPL) firmly believes in customer centricity. To enhance customer experience, Škoda Auto Volkswagen India Private Limited (SAVWIPL) has doubled its regional distribution centre (RDC) footprint across India to an impressive 52000 sqm over the last decade. Reflecting on this milestone, Piyush Arora, MD & CEO, Škoda Auto Volkswagen India, said, “Owning […]
Wardwizard Innovations & Mobility Limited, one of India’s leading electric vehicle manufacturers under the brands ‘Joy e-bike’ and ‘Joy e-rik,’ has announced a strategic joint venture with SpeedForce, a leading two-wheeler service chain of India. This collaboration aims to enhance the after-sales experience for Joy e-bike customers and expand access to over 1,000 touchpoints nationwide. With […]
Empowering Auto Industry with Data-Driven Insights to Craft Superior Customer Strategies The Federation of Automobile Dealers Associations (FADA), the apex body championing the interests of India’s Automobile Retail Sector, has teamed up with Frost & Sullivan, a Growth Pipeline Company to spearhead an ambitious Customer Experience Index (CEI) Study. This ground-breaking project aims to meticulously […]
In navigating the space of affordable wheel balancers and tyre changers, Nikhil B, Deputy Managing Director, Madhus Garage Equipment Pvt. Ltd., offers insights into the strategic considerations and customer-centric approach driving their entry into this market segment in an exclusive interaction with Rajesh Rajgor The significance of entry-level wheel balancers and tyre changers has become […]