For over 40 years, Sushanta Denria has been a trusted name for vehicle owners visiting Universal Auto Electric in Kolkata. At 67, the seasoned mechanic continues to open his shop at 7 a.m. every morning and works until evening, helping customers with battery sales, dynamo repairs and vehicle electrical systems. His workshop may be modest, but it has earned the trust of generations of customers through honest advice, skilled workmanship and dependable service.
Sushanta’s journey began when he was just a young boy learning the trade. Today, with the support of two helpers, he attends to nearly ten passenger vehicles a day. His work goes far beyond replacing batteries. He carefully checks the charging system, inspects the dynamo and starter motor, and makes sure every vehicle leaves the workshop in proper condition. For him, the greatest satisfaction comes from solving a customer’s problem correctly and seeing them drive away with confidence.
The automobile industry around him has changed significantly over the years. Yet, many of his customers have stayed with him for years, returning because they trust his experience and his honest recommendations.
Among the batteries he sells, Tata Green Batteries have remained a preferred choice for nearly a decade. According to Sushanta, customers value the brand for its dependable performance, durability and low complaint rate. Tata Green offers a wide range of batteries for both passenger and commercial vehicles, making it easier for customers to find the right battery for their needs. With industry-best warranties on many models and dependable replacement support, the brand gives customers added peace of mind.
Sushanta believes this combination of reliability and after-sales support is one of the biggest reasons customers continue to choose Tata Green Batteries. He also advises every customer to get the battery water level checked periodically and ensure the vehicle’s charging system is working properly to maximise battery life.
Away from the workshop, Sushanta is a proud father of two sons and two daughters. While his sons have chosen careers as a marine engineer and a computer engineer, he is happy to see them succeed in their own fields.
Looking ahead, Sushanta hopes more young people will consider a career in the automotive service industry. As vehicles continue to evolve, especially with the growth of electric mobility, he believes skilled technicians will always be in demand. His own journey is a reminder that dedication, honesty and quality workmanship never go out of value.
