Brake-related complaints remain among the most common concerns in workshops today—from brake noise and vibration to reduced stopping power. However, according to United Motors, a leading distributor of premium braking systems and importer of renowned brands including Brembo, Pagid, EBC, DBA, Brake Kraft, and Halo, the real problem isn’t faulty products but improper brake maintenance and installation practices.
Aashish Ravindra Kumar, Proprietor of United Motors, is driving awareness across the aftermarket industry about how negligence in service practices leads to brake failures, customer dissatisfaction, and unnecessary warranty claims.
Why Customers Face Brake Problems – The Truth Behind Complaints
Most end-users replace brake pads only after warning lights are ignored or noises begin. By that stage, the damage is already done.
| Brake Problem | Root Cause | United Motors Solution |
| Poor stopping performance | Delayed replacement of brake pad/ disc causing Brake fade | Replace brake pads and measure rotor thickness to see if it meets the manufacturer suggested minimum thickness level |
| Brake shudder and vibration | Rotor run-out, hub rust, or uneven pad deposit | Remove hub rust; check disc warpage and ensure accurate rotor alignment with dial gauge |
| Noise (squeal/grind) | Lack of lubrication or worn shims | Apply high-temperature brake grease at correct contact points; replace worn shims and pad clips |
| Glazing of brake pads | Improper bedding-in | Perform proper brake bedding-in before customer handover |
| Uneven wear | Sticky calipers or seized slide pins | Ensure caliper slide pins are lubricated and brake pistons are free-moving |
| Poor brake pedal feel | Old or contaminated brake fluid | Inspect and replace brake fluid; bleed system to remove air bubbles |
Key Actions for All Installations:
✅ Use correct torque settings when tightening brake discs and wheel bolts
✅ Educate drivers on proper running-in procedures during the first 300 km after installation
Why This Matters in India
Passenger cars face demanding conditions—stop-and-go urban traffic, steep hilly gradients, dust-filled roads, waterlogged monsoon driving, and uneven road surfaces. Combined with aggressive driving habits (hard braking, frequent overloads), brake components face constant stress and contamination. Precision installation and maintenance are non-negotiable.
“If the car is tuned beyond stock power or modified in any way, it’s advisable to upgrade to performance pads and discs. Don’t expect dramatic improvements from changing OEM pads and discs alone on a stock caliper that isn’t designed for performance use,” Aashish explained.
In an age of abundant information, it can be challenging to separate fact from fiction. Incomplete internet research often leads to misguided decisions. United Motors is committed to providing definitive, fact-based guidance.
Common Myths vs. Facts
Myth: “Caliper covers look great and are a simple upgrade.”
Fact: Brembo does not manufacture or endorse caliper covers. These counterfeit products actively harm your braking system by trapping heat and impairing the caliper’s cooling efficiency, leading to brake fade and accelerated component wear.
Question: “Why doesn’t the packaging list my exact Indian car model?”
Fact: Brake components are manufactured for global vehicle platforms. A single part number typically fits 5–10 different models across regions that share the same underlying architecture. The product is correct for your vehicle even if a different regional model is listed on the packaging.
Myth: “Brake noise always means my brakes are failing.”
Fact: Noise doesn’t indicate poor function. Low-speed city driving can cause pad deposits that lead to squealing—even high-end luxury vehicles experience brake noise. For a professional diagnosis, note the speed, location (front or rear, left or right), and driving conditions when the noise occurs.
Question: “Do I need an authenticity card for my new pads and discs?”
Fact: Authenticity cards are provided exclusively with high-performance “Big Brake Kits,” not with standard OEM replacement parts. For genuine replacement pads, verify authenticity using the QR code on the product. Relying on professional guidance rather than anonymous online advice is essential for responsible vehicle service.
Question: “Do brake pads and discs have an expiry date?”
Fact: Brake pads and discs have no expiry date. Manufacturers don’t print the manufacture date for end-users—only for internal quality control purposes.
Conclusion: A Professional’s Mandate for Safety
The braking system is the most important active safety feature of any vehicle. Its performance depends entirely on component quality, installation precision, and maintenance diligence. Since these are wear-and-tear items, warranty and guarantees vary by brand.
There is no universally “best” brake pad and disc brand—all perform well at their respective price points. Customers should choose components based on their specific usage: off-roading, track driving, or city and highway driving.
United Motors urges all technicians and shop owners to treat these principles as a professional mandate. By selecting high-quality components, insisting on best-practice installation, and adhering to strict maintenance schedules, you invest directly in customer safety. Trusting expert knowledge over myths and misconceptions is the surest way to uphold professional responsibility and protect everyone on the road.
