The carmaker wants to change how India thinks about car servicing, intending to make owning a Skoda feel less like a responsibility and more like a pleasure. For most car owners, taking a vehicle in for service is not exactly something to look forward to. You drop it off in the morning, make alternate arrangements […]
For Mr. Ashish Gupta, Brand Director, Skoda Auto India, dealership modernisation isn’t a forced leap into technology, but a steady walk forward—hand in hand with partners, one step at a time. By T. Murrali After-sales service is no longer just a support function—it has become a key way automotive brands win and retain customers. As […]