KT Motors, a rising name in the heavy commercial vehicle service space, has been officially appointed as an Authorized Service Centre for Ashok Leyland, one of India’s leading commercial vehicle manufacturers. The company’s strategically located facility on the Coimbatore–Salem Highway at Pachampalayam is now fully operational under Ashok Leyland’s service network, marking a major milestone in KT Motors’ journey toward becoming a trusted aftermarket partner in the CV ecosystem.
Established in April 2021, KT Motors is a wholly owned subsidiary of KT Telematic Solutions Private Limited. The company was founded with a clear mission to deliver top-quality preventive maintenance and running repair services for heavy commercial vehicles – all under one roof. From the outset, KT Motors has maintained a comprehensive inventory of high-quality spare parts and lubricants for both legacy and newer-generation vehicles, including BS4 and BS6 models, enabling faster and more effective service delivery across a wide vehicle range.
Over the past three years, KT Motors has built a strong reputation for delivering excellence across a range of services. These include under chassis repairs, accident repairs, load body and suspension work – all executed with high precision using modern tools and advanced machinery. The company’s all-in-one workshop model has proven effective in reducing downtime and increasing vehicle performance.
As an authorized Ashok Leyland service partner, KT Motors now offers an even wider range of support services, backed by OEM-certified systems and capabilities. The facility is staffed with more than 70 trained technicians and electricians, with same-day service turnaround available for most repairs. Each fleet customer is assigned a dedicated Customer Relationship Executive responsible for tracking vehicle history, coordinating future services, and managing up to 300 vehicles per portfolio – a unique model aimed at increasing customer satisfaction and vehicle uptime.
The Pachampalayam facility operates 24/7 to ensure continuous support. It features spacious infrastructure capable of servicing up to 30 vehicles at a time, including large units like Prime Movers and Trailers, which can be repaired without the need for disassembly. Additional advanced services offered include 3D wheel alignment, air greasing, suspension tuning, and Fitness Certificate (FC) processing. Full engine recon and replacements are also available, backed by a one-year warranty.
KT Motors has also made significant investments in customer experience. A dedicated driver lounge with rest areas, canteen, free Wi-Fi, and ample parking ensures drivers are comfortable while vehicles are being serviced. The company offers 24/7 mobile service support and rapid restoration for accident vehicles, further reducing fleet downtime and improving road-readiness.
The service centre maintains round-the-clock availability of genuine Ashok Leyland spare parts and Gulf Adblue oil to ensure fast job completion and avoid delays due to material unavailability.
In addition to the Pachampalayam facility, KT Motors operates a multi-brand connected workshop on Konganapuram Road, Sankagiri. A new full-fledged service unit is currently being set up on the Hosur–Rayakottai bypass, with further expansion planned across strategic transport corridors to better serve commercial vehicle owners and operators across Tamil Nadu and beyond.
Commenting on the development, KT Motors’ leadership expressed pride in joining the Ashok Leyland authorized network. The company reaffirmed its commitment to delivering reliable, high-efficiency service that ensures better mileage, fewer breakdowns, and long-term value for every customer.
With a growing footprint, strong technical capabilities, and a clear service vision, KT Motors is well on its way to becoming a leading name in the Indian CV aftermarket.
