Rajesh Rajgor highlights the recent opening of AV Motors’ advanced 3S (Sales, Service, and Spares) dealership in Boisar, Maharashtra. This state-of-the-art facility reflects the company’s commitment to meeting the growing demands of the commercial vehicle sector in an area poised for rapid industrial growth. With a focus on cutting-edge service, specialized training, and a partnership with Eicher Trucks and Buses, AV Motors aims to enhance vehicle uptime and customer satisfaction in the evolving automotive landscape.
AV Motors has recently inaugurated a cutting-edge 3S (Sales, Service, and Spares) dealership in Boisar, Maharashtra, dedicated to delivering top-notch service for Eicher Trucks and Buses, a division of VE Commercial Vehicles (VECV) Limited. This new facility, sprawling over 30,000 square feet and located strategically within the rapidly developing Boisar region, reflects AV Motors’ commitment to the growing demand for commercial vehicle services in the area. Led by Managing Director Ajay Jain and CEO, Piyush Jain, AV Motors has invested heavily in training, infrastructure, and partnerships with manufacturers to meet the demands of increasingly sophisticated vehicle electronics.
Boisar, with large-scale projects like the Bullet Train and a major port, is fast becoming an industrial hub, making reliable and efficient vehicle servicing a necessity for uninterrupted operations. “This new facility is a testament to our commitment to bringing top-notch service to Boisar,” says Piyush Jain, CEO, AV Motors., highlighting their efforts to maintain vehicle uptime and enhance client satisfaction.
Over the past 2.5 years, AV Motors has steadily expanded, establishing a network of six dealerships across Mumbai’s entry points, including Panvel, Nalasopara, Mira Road, and Vadala. The new Boisar facility is designed to set a high benchmark in service standards, equipped with more than 10 service bays, a dedicated service pit, and a well-trained team to ensure smooth and efficient vehicle maintenance. The facility’s 39-member dedicated team includes 22 experienced mechanics, nine supervisors, and eight support staff, alongside a sales team of ten who handle product selection, financing, and delivery. This robust team structure is geared towards delivering reliable support that can keep pace with Boisar’s infrastructural growth and the demands of industries like chemicals and transport that rely on consistent, high-quality service for their fleet.
Advanced Service Excellence
As the automotive industry sees increasing integration of electronic and software systems, the complexities of maintenance and service have evolved, necessitating advanced training and specialized equipment. “With the proliferation of electronics, servicing vehicles has become more complex,” notes Piyush, emphasizing the critical role of skilled technicians and cutting-edge diagnostic tools in addressing this shift. The new Boisar facility includes hands-on training programs designed specifically for modern vehicle systems, allowing technicians to gain practical experience in handling complex electronic and software-driven issues. This investment in specialized training is crucial to keeping up with the advanced diagnostic and repair needs of Eicher’s latest vehicles.
Close collaboration with Eicher has been a cornerstone in AV Motors’ strategy to stay current with automotive advancements. “We work closely with manufacturers to access the latest diagnostic tools and software updates,” he explains, highlighting how this partnership enables AV Motors to provide accurate and effective solutions to electronic-related issues in commercial vehicles. The facility’s comprehensive approach ensures that each vehicle receives the best service possible, with a deep understanding of the latest diagnostic tools and system updates.
In addition to repair and maintenance services, AV Motors is proactive in addressing preventive maintenance, which has become even more essential with the rise of electronic systems. The company offers customized maintenance programs for modern vehicles that minimize the risk of costly, unexpected breakdowns. “With electronic systems, preventive maintenance becomes even more critical,” Piyush shares. By focusing on preventive maintenance, AV Motors not only enhances fleet performance but also provides peace of mind to its customers, allowing them to avoid unscheduled downtime and maintain optimal productivity.
Proactive Care, Maximum Uptime
Complementing AV Motors’ efforts, Eicher Trucks and Buses has established a nationwide network of Uptime Certified workshops. These workshops are equipped with advanced tools and staffed by certified technicians who monitor truck data in real-time, enabling predictive diagnostics that can anticipate and resolve potential issues before they disrupt operations. This approach to predictive maintenance aligns with Eicher’s commitment to maximizing uptime for commercial fleets, reducing downtime, and enhancing customer satisfaction. Through real-time monitoring and proactive diagnostics, Eicher’s Uptime experts aim to keep their customers’ fleets running as efficiently as possible.
The Boisar facility’s location is also strategic, as it positions AV Motors to serve both the immediate region and the broader Mumbai area effectively. With Boisar’s status as an industrial hotspot, AV Motors is prepared to support the logistics needs of local businesses, from chemical industries to infrastructure projects. “We aim to support Boisar’s rapid growth as an industrial hub by providing comprehensive, accessible services for commercial vehicles,” he says, underscoring the company’s alignment with the economic growth of the region.
Looking forward, both AV Motors and Eicher Trucks and Buses are committed to staying at the forefront of industry advancements. They continue to invest in research and development aimed at servicing electronic components and addressing the demands of increasingly complex vehicle technology. This ongoing R&D effort demonstrates their forward-thinking approach, preparing AV Motors to meet the evolving needs of its customers and adapt to emerging technologies in the commercial vehicle sector. “We continuously invest in R&D to develop innovative solutions for servicing electronic components. Our goal is to stay ahead of the curve and provide our customers with the best possible service experience,” Piyush adds, indicating a commitment to long-term service excellence.
The partnership between AV Motors and Eicher Trucks and Buses exemplifies a modern, collaborative approach to automotive service. Together, they bring a combination of advanced training, technology, and a customer-focused service model that addresses the challenges posed by today’s sophisticated commercial vehicles. As the commercial vehicle industry increasingly incorporates advanced electronic and software-driven systems, both AV Motors and Eicher are positioned as leaders in reliable, efficient, and proactive service solutions. Through their dedicated investment in technology, training, and infrastructure, AV Motors and Eicher Trucks and Buses continue to provide exceptional service to the Boisar region, supporting both regional growth and customer satisfaction.
